Further Support for Families
We know that attendance challenges are not always simple.
Sometimes families need practical advice, reassurance or extra support to help rebuild routines and confidence.
To support families, we have created a range of guidance documents that can be accessed through school:
Parent Attendance & Punctuality Guidance
Our family guide explains:
- why attendance matters
- what 97% attendance really means
- how attendance affects GCSE outcomes and future opportunities
- how to improve routines at home
- how punctuality impacts learning
- what to do if your child is absent
Emotional Based School Avoidance (EBSA)
Sometimes attendance difficulties are caused by anxiety, stress or emotional overwhelm rather than unwillingness to attend.
Emotionally Based School Avoidance (EBSA) is when a young person wants to attend school but feels emotionally unable to do so.
This guidance helps families understand:
- what EBSA is
- signs to look for
- possible push and pull factors
- practical ways to reduce anxiety
- how school and home can work together
We recognise that behaviour is often communication of an unmet emotional need.
Affordable Holiday Planning Guide
This guide helps families plan affordable holidays during school breaks through:
- money-saving travel tips
- flexible booking strategies
- low-cost alternatives
- family-friendly holiday planning
Helping families make memories without missing school.
Need Support?
If your child is struggling with:
- attendance
- punctuality
- anxiety
- friendship concerns
- routines at home
- wellbeing
- transport
- family circumstances
- anything else
Please talk to us.
Early conversations prevent bigger problems later.
We would always rather know sooner so we can help.
Key Contacts
Mr T Gardner
Assistant Principal – Belonging
[email protected]
Mrs B Rai
Attendance Manager
[email protected]
Attendance Team
📞 0116 214 3150
✉ [email protected]
Castle Mead Academy
Richard III Road
Leicester
LE3 5QT
Together, we can ensure every scholar feels that Castle Mead is a place where they belong – because every day matters.

Growing A Community Of Excellence